Shipping Policy

Shipping Policy

1. Order Processing

  • All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed on weekends or holidays will be processed the following business day.
  • Please ensure all shipping information is correct at the time of purchase, as we are unable to change or modify addresses after the order is placed.

2. Shipping Rates & Delivery Times

  • We offer standard and expedited shipping options. Shipping rates are calculated at checkout based on the delivery address and the size/weight of your order.
  • Delivery times may vary depending on the shipping option chosen and your location. Generally, shipping takes:
    • Standard Shipping: 3-4business days (within the continental UAE)
    • Expedited Shipping: 1-2 business days (within the continental UAE)
    • International Shipping: Delivery time varies based on the destination (typically 2-4 business days).

3. Shipping Carriers

  • We use trusted shipping carriers such as [Carrier Names, e.g., USPS, UPS, FedEx] for all deliveries. You will receive a tracking number once your order has been shipped.

4. International Shipping

  • We currently offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Please note that customers are responsible for any customs duties or import taxes that may apply to international orders.

5. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical shipping address.
  • Some products may have shipping restrictions due to weight, size, or other factors. If applicable, we will inform you of any issues related to shipping your order.

6. Shipping Delays

  • While we strive to meet estimated delivery times, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or customs processing. We appreciate your patience and understanding in such cases.

7. Lost or Damaged Items

  • If your order is lost or damaged during shipping, please contact us within 4 days of receiving your order. We will work with you to resolve the issue and file a claim with the carrier if necessary.
  • We are not responsible for lost or stolen packages once the tracking information shows that the item has been delivered.

8. Free Shipping

  • We offer free standard shipping on orders over [10 amount] within [Country/Region]. The offer excludes expedited shipping and international orders.

9. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

10. Shipping Address Changes

  • If you need to change your shipping address, please contact us as soon as possible. We cannot modify shipping addresses once the order has been dispatched.

11. Customer Service

  • If you have any questions or concerns about your order or our shipping policies, please contact our customer support team at [masoodveer031120@gmail.com] or [03112044268]. We are happy to assist you..